Privacy policy We, Wolf Systembau Gesellschaft m.b.H., Austria, appreciate your interest in our products and your visit to this website. he protection of your personal data and privacy is of utmost importance to us. We process your data exclusively in accordance with the applicable legal regulations: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (General Data Protection Regulation – GDPR), the Austrian Data Protection Act 2018 (DSG 2018), and the Telecommunications Act 2003 (TKG 2003), as well as this privacy policy. In this privacy policy, we inform you about how your personal data is processed in connection with the use of our website. Using our website is generally possible without providing personal data. If personal data (e.g. name, address, phone number, email address) is collected on our pages or if you provide such data via email, this is done—wherever possible—on a voluntary basis. SSL Encryption To best protect your transmitted data, we use SSL encryption. You can recognize encrypted connections by the prefix “https://” in your browser’s address bar. Unencrypted pages are marked with “http://”. Thanks to SSL encryption, all data you transmit to this website—such as inquiries or login details—cannot be read by third parties. Controller The controller for data processing under Art. 4(7) of the GDPR for this website is: https://www.wolfsystem.at/ Wolf Systembau Gesellschaft m.b.H. Fischerbühel 1 A-4644 Scharnstein, Austria (“Wolf Systembau” for short) If you have any questions about how your data is processed by Wolf Systembau, you are welcome to contact us. You’ll find our contact options by post or email under the section “Exercising Your Rights” or in the Legal Notice or in the impressum. Processors and Recipients We process your personal data with the support of processors (as defined in Art. 4(8) GDPR) who assist us in providing our services (e.g., web hosting providers, email newsletter services). We have signed data processing agreements with these processors and have obligated them to strictly protect your personal data. These processors are not permitted to use your data for any purpose other than providing services to us. our personal data is only shared with recipients (Art 4 No. 9 GDPR) within a narrow scope of typical business services. This includes, for example: Banks, in the case of transfers to you Auditors or tax advisors, if your data appears in our accounting during contract processing Shipping service providers, if we send you something Processing of Personal Data When Visiting Our Website Contact Form, Order Form, Registration Form The entry of personal data into the contact form, order form, or event registration form is entirely voluntary. There is no legal or contractual obligation to provide this data. However, if you choose not to provide your data, we will be unable to process your request. You give your explicit consent to the processing of the data you provide by checking the consent box in the respective form. Without this consent, no data will be transmitted to us. The data controller under data protection law is: Wolf Systembau Personal Data Processed Depending on the form used, the following data will be processed based on your consent: Contact Form Registration Form “Building Info Day” Form “Consultation Appointment at Show Home” Salutation (optional) Salutation (optional) Email address Email address Email address First and last name First and last name First and last name Address and country Address and country Address and country phone number Phone number Phone number Desired date and time for consultation appointment Desired catalogs Date of the selected Building Info Day Desired show home Individual message / Your request (optional) Number of participants Preferred consultation date (optional) Questions about land or construction timeline (optional) Newsletter subscription (optional) The personal data provided by you as part of your inquiry or registration for the Building Info Day will be processed for the following purposes: To contact you To forward your contact details to our sales representatives (processors) for follow-up To arrange a consultation appointment To send you catalogs To address your individual request To send newsletters (if selected) To inform and invite you to the Building Info Day To send or provide advertising and product materials For direct marketing via non-consent-requiring means such as addressed postal mail To evaluate click behavior via web analytics to optimize the website’s editorial content Further Processing The legal basis for the processing of your personal data by Wolf Systembau is your given consent (Art. 6 (1) lit. a GDPR). The legal basis for processing the analysis of website user click behavior to optimize the editorial content of the website via web analytics is, according to Art. 6 (1) lit. f GDPR, the legitimate interest of Wolf Systembau. This analysis is carried out to further improve the offerings on our website and to make our website more user-friendly and informative for our users. The data processed for the purposes mentioned above will generally be stored until you withdraw your consent. Beyond that, only the absolutely necessary data will be stored in accordance with applicable legal requirements or retention obligations, for the purpose of proving your consent or your withdrawal of consent. You have the right to withdraw your consent to the processing of your data at any time by sending a written notification. The withdrawal does not affect the legality of the processing carried out based on your consent before the withdrawal. In the case of direct marketing forms that do not require consent—such as addressed postal advertising—the data is shared with the shipping service provider. You have the right to object to the use of your personal data for non-consent-based direct marketing at any time by written notification. In case of objection, your personal data will no longer be processed for direct marketing purposes. E-mail Newsletter By ticking the respective box in the contact form, you consent to the processing of the personal data you provide by the data controller or the processor for the purposes of: Providing information about news at Wolf Systembau and product promotions by sending the email newsletter Sending advertising information about products and promotions from Wolf Systembau Contacting you and inviting you to events and The analysis of the click behavior of email recipients for the purpose of optimizing the editorial content of the website via web analytics takes place until you withdraw your consent or object to the processing. There is no legal or contractual obligation to provide personal data related to the email newsletter subscription. If you do not consent, this simply means that you will not receive the email newsletter. Once you register for the newsletter, we will send you a confirmation email containing a link to confirm your subscription. You have the right to withdraw your consent at any time by either sending a written notification or clicking the unsubscribe link included in the newsletter. The withdrawal does not affect the legality of the processing carried out based on your consent before the withdrawal. Similarly, you can object to the use of your personal data for direct marketing purposes in the same way. In case of objection, your personal data will no longer be processed for direct marketing in the form of email newsletters. The legal basis for processing the analysis of email recipients’ click behavior to optimize the editorial content using web analytics is, according to Art. 6 (1) lit. f GDPR, the legitimate interest of Wolf Systembau. This analysis is carried out to further improve the offerings in our newsletter and to make the newsletter more attractive and informative for our recipients. The data processed for these purposes is generally stored until you unsubscribe via the unsubscribe link or withdraw your consent to receive the newsletter. Beyond that, only the absolutely necessary data will be stored in accordance with applicable legal requirements or retention obligations for the purpose of proving your consent or your withdrawal. Processing of Access Data – Web Server Log File When you visit our website, we process the following personal data in a web server log file: IP address Date and time of the server request (access) Browser type including browser version Operating system used Referrer URL Accessed content of the website (subpage) the Purpose of Data Processing The purpose of processing these data is to monitor the technical functionality and to increase the operational security of the web server, based on the overriding legitimate interests of the controller and the processor (technical security measures). Duration of Storage These data are stored for 14 days and then deleted. Cookies To make your visit to this website user-friendly and efficient, and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Cookies allow us to recognize your browser when you visit this website again later and, for example, to determine whether you have visited this website before and which areas of the website you were particularly interested in. More information about cookies is available on Wikipedia. The legal basis for setting cookies is, according to Art. 6 (1) lit. f GDPR, the legitimate interest of Wolf Systembau (online service offering). Additionally, you agree to the setting of cookies by continuing to navigate on the website after being informed by our cookie banner. The analysis of website usage and the statistical evaluation are carried out to continuously improve the offering on the website and make it more user-friendly. Changing Cookie Settings You can control how your web browser handles cookies, including which cookies to allow or reject, in your browser settings. The exact location of these settings depends on the browser you use. Detailed information can be accessed via the help function of your specific browser. Please note that restricting the use of cookies may result in some functions of this website no longer being fully usable. Cookies on Our Website Here you can find more information about which cookies we use on our website, for what purpose we process them, and when they expire (lifespan): Session Cookies: These expire when the visitor closes their browser (session ends). Essential Cookies: These cookies are necessary for the full technical functionality of this website. name purpose Description Lifespan PHPSESSID Essential Used to maintain user settings consistently across all page requests. Session _ga Web Analytics Registers a randomly generated ID used to generate statistical data on website usage. 2 years _gat Web Analytics Used by Google Analytics to throttle request rates. Session _ga Web Analytics Used by Google Analytics to throttle request rates. Session _gid Web Analytics Registers a randomly generated ID used to generate statistical data on website usage. Session cid Advertising Optimizes the display of advertisements based on user movement, combining various interest-based offers to show personalized ads via Adform. 60 days GPS Advertising Registers a randomly generated ID on mobile devices to enable tracking based on the geographical GPS location. Session IDE Advertising Used by Google DoubleClick to register and report the user’s actions after viewing or clicking on an ad, in order to measure ad effectiveness and deliver targeted ads. 2 years uid Advertising Registers a randomly generated ID recognized by the user’s browser when visiting websites using the same ad network; used to optimize ad display based on user behavior. 60 days VISITOR_INFO1_LIVE Advertising Attempts to estimate the user’s bandwidth on pages with integrated YouTube videos. 179 days YSC Advertising Registers a randomly generated ID to keep statistics on what YouTube videos the user has watched. Session cookie_policy Essential Indicates that the user has agreed to the cookie policy. 1 year CONSENT Advertising Indicates whether the user has agreed to the cookie policy or not. 20 years DV Advertising A Google cookie used for ad personalization. Session 1P_JAR Advertising A Google cookie used for ad personalization. 30 days ARRAffinity Essential JavaScript session cookie required for map display via snazzymaps.com. 1 year NID Advertising A Google cookie used for ad personalization (e.g., in Google Maps). 180 days PREF Advertising Registers a randomly generated ID used by Google to store statistics on how the user interacts with YouTube videos and Google Maps across websites. 243 days Google Analytics This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), based on the legitimate interest in analyzing user behavior on the website. We have concluded a data processing agreement with Google for this purpose. When you visit our website, a connection is established via software to Google’s servers, and data is transmitted—partially to servers located in the USA. Google Analytics also uses cookies to store information about website users and to analyze their usage of the website. Wolf Systembau uses the IP anonymization feature (“anonymizeIp”). This means your IP address is processed in a shortened form within the Member States of the European Union or other parties to the Agreement on the European Economic Area, and cannot be used to precisely locate your device. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and then shortened. Google uses this information on behalf of Wolf Systembau to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage. The IP address transmitted by your browser through Google Analytics is not merged with other Google data, so no personal identification is possible. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google’s behalf. For more detailed information on how Google Analytics handles user data, please refer to Google’s privacy policy: 🔗 https://support.google.com/analytics/answer/6004245?hl=en Disabling Google Analytics You can generally prevent the collection of your usage data on our website by enabling the “Do Not Track” setting in your web browser. Our website respects the Do Not Track signal that your browser sends to all websites. Note: This setting depends on your specific browser. Alternatively, you can opt out of Google Analytics tracking for this website by installing the Google-provided browser add-on available at the following link: 🔗 https://tools.google.com/dlpage/gaoptout?hl=en on. Third-Party Websites This website contains links to external websites operated by third parties, over whose content Wolf Systembau has no control. Wolf Systembau accepts no responsibility or liability for the content or for compliance with data protection regulations on such external websites. We do not adopt third-party content as our own. If we become aware of any unlawful content on external websites, we will promptly disable access to those sites. A hyperlink that refers to our website may only be created with prior written permission from Wolf Systembau. Use of the Meta Pixel This website uses the Meta Pixel provided by Meta Platforms Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. The Meta Pixel allows us to track user behavior after they have been redirected to our website by clicking on a Meta advertisement. This helps us measure the effectiveness of Meta ads and optimize our marketing efforts. The Meta Pixel collects information such as which pages are visited on our website and technical data like the IP address of the visitor. These data are transmitted to Meta and stored there. Meta may combine this data with other information that it has stored about you. This enables Meta to deliver targeted advertisements both on its own platforms and on other websites. Legal Basis for Processing The use of the Meta Pixel is based on our legitimate interest in analyzing and optimizing our marketing activities and operating our website efficiently, in accordance with Art. 6(1)(f) GDPR. If you have consented via our website’s cookie settings, the processing is also based on your consent under Art. 6(1)(a) GDPR. Transfer to Third Countries The collected data may be transferred to Meta servers in the United States and stored there. Please note that the level of data protection in the U.S. may be lower than that in the European Union. Objection and Withdrawal of Consent You may object at any time to the collection of data by the Meta Pixel and the use of your data for displaying Meta ads. Please note that this can be managed via the cookie settings on our website. Additionally, you can adjust your privacy settings within your Meta profile. For more information, please refer to Meta’s privacy policy: 🔗 https://www.facebook.com/about/privacy/ Your Rights Under the General Data Protection Regulation (GDPR), you have the following rights, which you may exercise at any time by contacting Wolf Systembau: Right of Access (Art. 15 GDPR) You have the right to obtain confirmation from Wolf Systembau as to whether or not personal data concerning you are being processed. You also have the right to receive detailed information about: the purposes of processing the categories of personal data processed the recipients or categories of recipients to whom the personal data have been or will be disclosed the storage period the existence of the right to rectification, erasure, or restriction of processing the right to object to processing the right to lodge a complaint with a supervisory authority and, if the data were not collected from you directly, any available information about their source. Right to Rectification (Art. 16 GDPR) You have the right to request that Wolf Systembau promptly correct any inaccurate personal data concerning you and to complete any incomplete data. Right to Erasure (“Right to be Forgotten”) (Art. 17 GDPR): You have the right to request that Wolf Systembau immediately delete any personal data concerning you, provided that one of the reasons set out in Article 17(1)(a–f) GDPR applies (e.g., the purpose for which the data were collected no longer exists), and no other legal grounds for processing the data remain. Right to Restriction of Processing (Art. 18 GDPR): Where one of the conditions outlined in Article 18 GDPR applies (e.g., inaccurate or incomplete personal data, or unlawful processing), you have the right to request that Wolf Systembau restrict the processing of your personal data. Right to Data Portability (Art. 20 GDPR): Under the conditions laid out in Article 20 GDPR, you have the right to receive your personal data, which you have provided to Wolf Systembau, in a structured, commonly used and machine-readable format, and to request the transfer of those data to another data controller. Right to Object (Art. 21 GDPR): You have the right to object at any time to the processing of your personal data for the purpose of direct marketing. If you object, your personal data will no longer be processed for direct marketing purposes. Right to Withdraw Consent (Art. 7 GDPR): As a data subject, you have the right to withdraw your consent to the processing of your personal data at any time. The withdrawal of consent does not affect the lawfulness of processing carried out based on consent before its withdrawal. Right to Lodge a Complaint You have the right to lodge a complaint with the Austrian Data Protection Authority: Austrian Data Protection Authority Wickenburggasse 8 1080 Vienna, Austria 📧 dsb@dsb.gv.at How to Exercise Your Rights As a data subject, you may exercise your rights by providing proof of identity and contacting Wolf Systembau via one of the following methods: By mail: Wolf Systembau Gesellschaft m.b.H. Fischerbühel 1 4644 Scharnstein Austria By email: datenschutz@wolfsystem.at Copyright All content on this website is protected by copyright and owned by Wolf Systembau Gesellschaft m.b.H., Austria. The names “Wolf” including the “Wolfhaus logos” and “Wolfsystem logos” are registered trademarks of WOLF Holding GmbH in the EU and internationally and may not be used by third parties without their explicit prior written consent. In the event of written consent, it must always be indicated that these are registered trademarks of WOLF Holding GmbH. Unless otherwise agreed in writing, the permission to use these trademarks automatically expires after three months. The design of the logos may not be altered. Unauthorized use of the logos is prohibited. All trademarks, texts, slogans, images, brands, logos, graphics, model names, animations, and videos, as well as their arrangement on this website, are protected by copyright and other intellectual property laws. It is not permitted to copy, distribute, modify, or make the content of this website accessible to third parties for commercial purposes. The copyrights for images on this website are held by Wolf Systembau Gesellschaft m.b.H. (Austria), Wolf System GmbH (Germany), or their subsidiaries. Some images may be subject to the copyrights of third parties. Liability Disclaimer The pages of this website have been compiled with the utmost care. Nevertheless, all information regarding prices, features, illustrations, technical data, funding notices, and promotions are non-binding. Wolf Systembau excludes any liability – except in cases of intent or gross negligence – for damages that may arise directly or indirectly from the use of this website. Responsible for the Content of this Website Wolf Systembau Gesellschaft m.b.H. Fischerbühel 1 A-4644 Scharnstein Austria